Billing & payments
Make a bill and take payment — cash, UPI, card, split, udhaar, or EMI — plus discounts, receipts, returns, and voids.
This is the screen you'll use most — the counter where you ring up a sale and take the money. Ezvento gives you two registers: a full one and a fast one. Pick the right one for the moment and the rest is easy.
Two ways to bill: New Sale vs Quick POS
New Sale is the full counter — Billing → "New Sale". It has everything: every payment type (including udhaar and EMI), loyalty points, discounts by ₹ or %, a printed receipt, barcode scanning, and it keeps working when the internet drops.
Quick POS is the fast register — the "Quick POS" button on the billing screen. It's built for speed at a busy counter, so it deliberately does less:
- Only Cash, UPI, Card, and split payments — no udhaar, no EMI.
- No loyalty points redemption.
- Bill discount in ₹ only (not %).
- No barcode camera scan and no offline mode.
- It does not print or show a receipt. After you take the money you get a simple "sale done" confirmation — that's it. Nothing to hand the customer.
When to use which. Reach for Quick POS when it's rush hour and the line is long and people are paying cash or UPI and don't want paper. Use New Sale whenever the customer wants goods on udhaar or EMI, wants to use loyalty points, needs a printed or WhatsApp receipt, or when the internet is down. If in doubt, use New Sale.
The rest of this page is about New Sale, unless it says otherwise.
Make a bill
- Open Billing → New Sale.
- Add items — scan a barcode, type the product name or code in the search box, or tap it from your product list. Each tap adds one; change the quantity with the + / − or by typing.
- (Optional) Pick the customer — needed for udhaar, EMI, and loyalty; not needed for a plain cash sale.
- Check the total, add any discount, then tap to take payment and choose how they're paying (below).
- Finish. Ezvento prints or shows the receipt and drops the stock automatically.
Cashiers: you bill from your own counter, but only after you open your shift. Some actions — a big discount, a void, a refund, credit above a customer's limit — will ask a manager to approve with a PIN right there at the counter. See Staff, cashiers & shifts.
Scan a barcode
Three ways, all in New Sale:
- USB barcode scanner — plug it into a computer and scan; the item drops straight in.
- Phone camera — tap the scan icon and point at the barcode.
- Type it — just enter the number in the search box.
If you scan a barcode Ezvento doesn't recognise, it can look it up and pre-fill a new product for you — you check the name and price and save. See Products & stock for more on adding items.
Take payment
Cash
Tap Cash. You can leave it as is, or enter the amount tendered (what the customer handed you) — Ezvento then shows the change to return and a note breakdown so you know which notes to give back. Handy when someone pays ₹500 for a ₹280 bill.
UPI
Tap UPI and enter the reference number from the payment.
Card
Tap Card and enter the reference number from the swipe.
IMPORTANT — there is no payment machine inside Ezvento. For UPI and Card, you charge the customer on your own UPI app or card machine as usual, then type the reference number into Ezvento so the bill is marked paid. Ezvento does not move the money itself. (An older PhonePe option was removed — if you see it, it just says "Coming soon.")
Mixed / split payment
When one payment isn't enough — say ₹300 cash and ₹200 UPI — choose split and add each method. The parts must add up to the bill total before you can finish.
Credit / Udhaar
Give the goods now, collect later.
- You must pick a customer first — udhaar is tied to their khata.
- Nothing is collected now. The full amount is added to their khata balance.
- If the sale would push them over their credit limit, Ezvento blocks it (a manager can approve an exception with a PIN).
Full details — limits, reminders, collecting dues — are in Customers & khata.
EMI (installments)
For a big-ticket item the customer pays off over time.
- Choose the number of months (1 to 24), the due day each month, and an optional down payment.
- Only the down payment is collected now. The rest becomes a schedule of monthly installments on their khata.
The installment ledger lives under EMI (the Khata installment ledger) — see Customers & khata.
Discounts
You can give a discount two ways, and you can do both on one bill:
- Per item — knock money off a single line.
- Whole bill — a discount on the total. (In New Sale this can be ₹ or %; in Quick POS it's ₹ only.)
How tax is figured: GST is calculated on the price after the discount, not before — so the customer is taxed on what they actually pay. See GST & tax.
A large discount may need a manager PIN to approve.
Loyalty points
If your shop runs loyalty, a customer's points show up at checkout and can be redeemed to lower the bill — New Sale only (Quick POS can't redeem). Turn loyalty on and set the rules in Settings; the customer side is in Customers & khata.
Special billing for your shop type
Ezvento shows these only when they fit the shop type you chose at setup:
- Grocery — sell by weight. Bill loose goods in kg / g; the price follows the weight.
- Jewellery — rate × weight. When your shop is set to Jewellery, the price is worked out from the daily gold/silver rate × weight × purity, plus making charge. Set the day's rate and Ezvento does the sum.
- Pharmacy — prescription capture. Some medicines won't check out until you record the prescription. This is on purpose.
- Electronics — warranty. Pick the warranty for the item at billing so it's on record.
You can also add a custom / one-off line — a quick "other" item with your own name and price, for something that isn't in your product list.
Receipts
In New Sale, once payment is done Ezvento makes the receipt. You can:
- Auto-print to a thermal printer (58 mm or 80 mm) — set it up in Settings → Printers.
- Show it on screen.
- Reprint any time from the bills list.
- Send it by WhatsApp or email to the customer.
Change your receipt header, footer, logo, and rounding in Settings.
Remember: Quick POS gives no receipt — just a confirmation. If the customer needs a bill in hand or on WhatsApp, use New Sale.
Returns & refunds
When a customer brings goods back:
- Open the bill.
- Pick the items and quantity to return.
- A manager PIN is needed to approve.
Ezvento then puts the stock back, reverses any udhaar from that bill, and creates a credit note — which flows into your GST return automatically. See GST & tax.
Cancel / void a bill
To scrap a bill made by mistake, void it — Ezvento reverses the stock, any credit, and any loyalty from it.
IMPORTANT: A bill that already has a payment on it cannot be cancelled. Money has changed hands, so do a return/refund instead — that's the correct, tracked way to give it back.
Who can do what
- Cashiers bill from their own counter after opening a shift.
- Managers/owners approve the sensitive stuff with a PIN at the counter — big discounts, voids, refunds, and credit above a customer's limit.
Roles, shifts, and how approvals work are covered in Staff, cashiers & shifts.
Related pages: Customers & khata (udhaar, EMI, loyalty) · GST & tax · Products & stock · Staff, cashiers & shifts · Working offline · Settings